Shipping policy

Shipping Policy

We'll Get It to You

We process and ship all orders with care. Here's what to expect.

Processing Time
Orders are processed within 1-3 business days of purchase. You'll receive a confirmation email once your order has shipped.

Shipping Within Canada
Standard shipping: 5-8 business days
Expedited shipping: 2-4 business days

International Shipping
We ship worldwide. International orders typically arrive within 10-21 business days depending on destination and customs processing.

Shipping Rates
Shipping rates are calculated at checkout based on your location and chosen shipping method.

Free Shipping
We offer free standard shipping on Canadian orders over $75 CAD.

Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

Customs & Duties
International orders may be subject to customs fees and import duties, which are the responsibility of the recipient. Alokaii is not responsible for delays caused by customs processing.

Lost or Delayed Packages
If your order hasn't arrived within the expected timeframe, please contact us at [your email] and we'll do our best to help.

Made to inspire. Made to arrive.
— Alokaii